Legal
Terms of Service
The terms under which we provide MrAutozen to your business.
Last updated: 4 October 2026
1. Agreement
By creating an account or using MrAutozen you agree to these terms. If you are accepting on behalf of a business, you confirm you have authority to do so.
2. The Service
MrAutozen provides garage management software delivered over the internet, together with mobile applications. Features vary by plan as described on our pricing page.
3. Free Trial
Every plan includes a 14-day free trial with full access to that plan. No payment is required to start, and you may stop at any time during the trial without charge.
4. Subscriptions and Billing
Subscriptions are billed monthly or annually in advance. Fees are quoted exclusive of GST, which is applied at the prevailing rate. Plan changes are prorated and take effect from the next billing cycle.
5. Refunds
If you are not satisfied within the first 30 days of a paid subscription, contact us for a full refund. After that period, fees already paid are non-refundable, but you may cancel to prevent further billing.
6. Your Data
You retain ownership of all data you enter. We process it only to provide the service. You may export your data at any time and may request deletion when you close your account.
7. Acceptable Use
You agree not to use the service unlawfully, to attempt to breach its security, to resell access without our written agreement, or to upload material that infringes the rights of others.
8. Availability
We target 99.9% uptime but do not guarantee uninterrupted service. Planned maintenance is notified in advance wherever practicable.
9. Support
Support is provided by phone, WhatsApp and email during business hours. Professional and Enterprise plans include priority response.
10. Limitation of Liability
To the extent permitted by law, our total liability in any 12-month period is limited to the fees you paid in that period. We are not liable for indirect or consequential loss.
11. Termination
You may cancel at any time. We may suspend or terminate an account that breaches these terms, with notice where reasonably possible.
12. Governing Law
These terms are governed by the laws of India, and the courts of Pune, Maharashtra have exclusive jurisdiction.
13. Contact
Questions about these terms can be sent to hello@mrautozen.com.