Natural Language Input
Describe concerns in plain words — no codes required.
AI Service Advisor
AI-Powered Service Consultation
for Modern Garages
Capture customer concerns, get AI recommendations, suggest parts and labour, create accurate estimates and unlock more service opportunities — in seconds.
MrAutozen
AI Service Advisor
+ New12Active
8Today
6Pending
28Done
Natural Language Input
Active
Symptom Analysis
Pending
Parts Suggestions
In Progress
Labour Time Estimates
Review
Upsell Detection
Done
Understand Customer Concerns
Capture symptoms in natural language.
AI Service Recommendations
Get accurate service and repair suggestions.
Suggested Parts & Labour
See required parts, labour time and OEM/aftermarket options.
Accurate Estimates
Create professional estimates in seconds.
Increase Service Value
Identify upsell opportunities and improve approval rates.
How It Works
From Customer Concern to Approved Estimate in 4 Simple Steps
Our AI Service Advisor guides your team through a seamless consultation process, turning customer conversations into accurate, profitable estimates.
See It in Action
1
Capture Customer Symptoms
Type or speak the customer’s concerns in natural language.
2
Get AI Recommendations
Our AI analyses symptoms and suggests likely causes, services and checks.
3
Review Parts, Labour & Estimate
See suggested parts, labour times and a complete estimate.
4
Share & Get Approval
Present the estimate to your customer and get approval digitally.
Powerful Features
Everything You Need for Smarter Service Consultation
A complete set of tools that turns every customer conversation into an accurate, profitable job.
View All FeaturesSymptom Analysis
AI maps symptoms to likely causes and checks.
Parts Suggestions
OEM and aftermarket options with live pricing.
Labour Time Estimates
Standard labour hours applied automatically.
Upsell Detection
Surface relevant additional services.
Digital Approvals
Customers approve from their phone.
Estimate Templates
Reusable packages for common jobs.
Approval Analytics
Track what customers accept and why.
Real Results
Smarter Conversations. Higher Approvals. Greater Growth.
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Faster Estimate Creation
Turn customer concerns into complete estimates in seconds.
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Higher Approval Rate
AI recommendations help customers say yes with confidence.
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Increase in Average Service Value
Identify relevant upsell opportunities automatically.
Customer Stories
Garages Love Our AI Service Advisor
See how garage owners and service advisors are using AI to deliver better service, save time and grow their business.
Read more stories“The AI advisor is like having an experienced master technician on your team. It helps us give accurate estimates and our approval rate has gone way up.”
“It captures customer concerns so well and suggests the right services. It saves time and helps us explain repairs more clearly to customers.”
“We’re seeing higher value per repair order because the AI advisor helps us identify recommended maintenance that customers actually accept.”
Frequently Asked Questions
Questions About AI Service Advisor?
Everything you need to know about how AI Service Advisor works inside MrAutozen.
Recommendations are built on standard service schedules, symptom-to-cause mappings and your own job history. Your advisor stays in control — every suggestion can be accepted, edited or removed before it reaches the customer.
Yes. Parts, labour hours, rates and discounts are all editable, and you can save your own service packages so your pricing is applied automatically next time.
It covers passenger cars, two-wheelers and commercial vehicles across all major makes. Model-specific parts and labour times are pulled from your own catalogue.
It flags due and overdue maintenance alongside the current concern, so advisors recommend genuinely relevant work rather than guessing — which is why approval rates rise rather than fall.
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